COVID-19 Update.

Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.

Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.

Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued.

You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:

• Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you are in the office.

• Your temperature will be taken at check-in. Anyone with a temperature of 100.4 or higher, will be rescheduled.

• Adults, please only bring yourself to your appointment.

• If you are a parent bringing your child, please only bring the child with the scheduled appointment.

• Patients will be asked to wait in their vehicles after completing the check-in process to limit the number of people in the office at one time. You’ll receive a call or text when the doctor is ready to see you.

We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the clinic / reception area at any one time.

We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call / text our office at 704 225-8555- or email us at patientcare@piedmontdental.com

Thank you for being our patient. We value you and look forward to welcoming back our patients, neighbors and friends.